Customized Medical Interpreter Training
Based on factors such as size, complexity, and preference of individual organizations, the Office of Community Programs and MassAHEC Network develop customized medical interpreter programs that also address cultural competency. We will design a program for the unique needs of your organization.
Once the program is developed, we offer a choice of two training methods:
- Our trainers provide on-site program training for your staff.
- We help you create the systems and infrastructure to run the program with your internal staff.
Our team incorporates cultural awareness training into both of these approaches to ensure that our clients are able to meet both the cultural and the linguistic needs of their patients.
Using trained medical interpreters — and culturally competent staff — lowers costs, generates improvement in patient health outcomes, and brings about many additional benefits.